“Our Customer Success loves the predictive recommendations

Tom Ronen, Monday.com
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Jeff Gove

VP Customer Operations, Neat

“Simpo gives us insights into what our customers need in real time. Our case volume decreased by 27%, and my team is able to concentrate on issues that actually require a person.”

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David Drysdale

Partner Manager, Receipt-Bank

“After replacing our old solution with Simpo, we saw a 3x growth in engagement. We’ve now integrated Actions into our nurture track, knowledge base articles, and onboarding process.”

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Tom Ronen

VP of Customer Success, Monday.com

“Our CS team uses the insights Simpo generates to provide relevant suggestions for our customers. We love the predictive autocomplete recommendations Simpo generates for our customers.”

Case Study

Neat.com Case Study

With more than 15 years experience in the field, Neat is the leader in the receipt management industry.

Their Success With Simpo

  • Total reduction in support volume of 18%.
  • Users receive a better customer experience, and as a result, consistently have higher NPS.
  • The existing support team benefits from a clutter-free support queue.
  • Ever since they started using Simpo, Jeff’s team grew their knowledge base significantly.

Receipt Bank Case Study

with more than 15 years experience in the field, Neat is the leader in the receipt management industry.

Their Success With Simpo

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Monday.com Case Study

with more than 15 years experience in the field, Neat is the leader in the receipt management industry.

Their Success With Simpo

  • Lorem ipsum dolor sit amet conceqtuer simalakama lovestory.
  • No matter what you say about this, this must be their succes story using actiobar as their powerful tools in the website.
  • Lorem ipsum dolor sit amet conceqtuer simala kama lovestory.
  • No matter what you say about this, this must be their succes story using actiobar as their powerful tools in the website.

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