You don't have to let stress control your life. Stress is something that you can work on and over time can definitely be controlled for a happy, healthy, and prosperous life!

For any SaaS company, guiding users through a successful onboarding cadence is key. Onboard someone right, and they are much more likely to fully adopt your product, and not churn down the line. 

Users only want to retain access to products that they have truly adopted and rely upon to get jobs done. When this adoption occurs, you set yourself up for higher retention rates over the lifetime of the customer.

Don’t fall into the trap of treating accounts as the next renewal. Segment early, rely on data metrics, be timely and always relevant. Above all, communicate and help users from inside your product. 

Ultimately, it’s about building trustful relationships, empowering and giving individuals the space and time to juggle it all.

If you wait for engineers to improve this part of the user onboarding experience, it could be too late.

Live by these in-app survey best practices, and watch your churn rates go down and your customer satisfaction go up.

If users don't feel welcome, they won't engage. They will jump ship faster and may never come back.