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New and inspirational ideas, articles and blogs.
Simpo Plus Integrations: Adding User Analytics To Your BI Tool
Ensuring that we offer product integrations to make Simpo users’ lives easier is key. This blog is part one of the unpacking of our upcoming product integrations.
Stress? First Awareness, Then Control. You Definitely Can.
You don't have to let stress control your life. Stress is something that you can work on and over time can definitely be controlled for a happy, healthy, and prosperous life!
Why In-App Answers are Key to a Successful Onboarding
For any SaaS company, guiding users through a successful onboarding cadence is key. Onboard someone right, and they are much more likely to fully adopt your product, and not churn down the line.
With App User Experience, Adoption and Retention Go Hand-in-Hand
Users only want to retain access to products that they have truly adopted and rely upon to get jobs done. When this adoption occurs, you set yourself up for higher retention rates over the lifetime of the customer.
Customer Success Truths. Across the entire journey. Balance for impact.
Don’t fall into the trap of treating accounts as the next renewal. Segment early, rely on data metrics, be timely and always relevant. Above all, communicate and help users from inside your product.
An inside look into Simpo Plus's engineering culture
Ultimately, it’s about building trustful relationships, empowering and giving individuals the space and time to juggle it all.
Don’t Depend on Engineering to Boost App User Retention
If you wait for engineers to improve this part of the user onboarding experience, it could be too late.
Why In-App NPS and Surveys are Key to Getting Actionable Feedback
Live by these in-app survey best practices, and watch your churn rates go down and your customer satisfaction go up.
4 Ways In-App Guidance Can Streamline the Onboarding Process
If users don't feel welcome, they won't engage. They will jump ship faster and may never come back.
When the product team at monday.com started blowing up, they were ready for it. There was no doubt in their mind that they could pull it off. Learn how.